For anything urgent — locked out, keys lost, door won't close — use the phone. The dispatch number is answered 24/7. For everything else (quotes, planning a master-key system, price checks on hardware), the store counter and the message form below both work.
201 Mount Wellington Highway
Mount Wellington
Auckland 1060
On-site parking · wheelchair accessible entrance · Eftpos / Visa / Mastercard / Afterpay
Dispatch line: 24 hours, 7 days a week. Every public holiday, every storm, every Sunday.
Walk-in counter: Most reasonable hours — if the vans are out, the counter might be briefly unstaffed. Ring ahead for anything urgent at the store.