Privacy Policy

Information we collect

When you contact us through our website, by phone, or in person, we may collect the following information:

• Your name and contact details (phone number, email address)
• Your property or vehicle details relevant to the service you've requested
• Your physical address or location for mobile service calls
• Details about the locksmith or security service you need

How we use your information

We use your personal information to:

• Provide the locksmith or security services you've requested
• Contact you about your service enquiry or booking
• Send you invoices and process payments
• Follow up on completed work if necessary

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Information collected through our contact form is transmitted securely and stored in accordance with industry best practices.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information

To exercise any of these rights, contact us on 09 870 5707 or visit us at 201 Mount Wellington Highway, Mount Wellington, Auckland 1060.

Cookies and analytics

This website may use basic analytics to understand how visitors use the site. No personally identifiable information is collected through analytics. We do not use advertising cookies or tracking pixels.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Last updated: April 2026